Fraport’s Japan Airlines is satisfied with their communication environment after the advent of Telo PTT TE580. The ground services personnel disperse messages through multimedia functions that TE580 offers instead of oral communication. When problem arises, oral information is inadequate, but now the personnel can record information by taking photo or filming video which somehow improve the productivity and flexibility.
Working under the high decibel environment, personnel are used to struggle to hear the messages from dispatchers and colleagues. Now, they can communicate hassle free because of the extra loud and clear voice that TE580 provides. Moreover, when there is the urgent incident happened, according to the accurate and live GPS location, dispatchers can automatically allocate the nearest personnel to help which is time-saving. Also, the cost is reduced because the maintenance fees for base stations and aging devices is dramatically decreased.